“Why do so many people work so hard so they can escape to Disneyland? Why are video games more popular than work? … Why do many workers spend years dreaming about and planning for retirement?
The reason is simple and dispiriting. We have made the workplace a frustrating and joyless place where people do what they’re told and have few ways to participate in decisions or fully use their talents. As a result, they naturally gravitate to pursuits in which they can exercise a measure of control over their lives.
In most organisations I have been exposed to around the world, … we still have the offices “above” the working people … who, without consulting workers, make decisions that dramatically affect their lives.
Anybody can become angry – that is easy, but to be angry
with the right person and to the right degree and at the
right time and for the right purpose, and in the right way –
that is not within everybody’s power and is not easy.